Privacy Policy of Skytowerz

Effective Date: 03.04.2025

Introduction

Skytowerz ("we", "our" or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hotel booking services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect the following types of information about you:

• Personal Information: This includes your name, email address, phone number, and billing information when you make a booking.
• Travel Details: Information related to your bookings, such as hotel location, check-in and check-out dates, and special requests.
• Usage Information: Details of your interactions with our website, including IP addresses, browser type, and pages viewed.
• Cookies: We may use cookies to enhance your experience on our website. More information on this is available in our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Facilitating bookings and managing your reservations.
• Customer Support: Responding to your inquiries and providing assistance.
• Analytics and Improvements: Analyzing usage trends to enhance our services.
• Marketing Communications: With your consent, sending newsletters and promotional materials.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Obligation: To fulfill our contract with you when you book a hotel.
• Consent: When you have given us consent to process your information for specific purposes.
• Legitimate Interests: For our legitimate interests in improving and promoting our services.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: Third parties who assist us in providing our services, including payment processors and customer support.
• Legal Compliance: If required by law or in response to legal requests.
• Business Transfers: In case of a merger, sale, or reorganization of our company.

Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights and Choices

In accordance with applicable laws, you have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: If your personal data is inaccurate or incomplete, you have the right to request correction.
• Deletion: You can request the deletion of your personal data under certain conditions.
• Objection and Restriction: You have the right to object to or request the restriction of processing under specific conditions.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it is collected and processed, including any legal or reporting requirements.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal data from a child under 13, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 507 North Walnut Street Springfield 62702 United States